Privacy policy

CACHE Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

CACHE (“CACHE,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, and use our services (collectively, the “Services”). By using the Services, you consent to the practices described in this policy.

1. Information We Collect

We collect information in several ways:

A. Information You Provide Directly

Account Information: Name, email address, phone number, mailing address, username, password.
Payment Information: Credit/debit card numbers, billing address (processed via third-party providers).
Profile Details: Display name, preferences, communication settings.
User-Generated Content: Listings, reviews, messages, and uploads.
Support Requests: Any personal data you include when contacting customer service.

B. Information Collected Automatically

Device Information: Browser type, operating system, IP address, device type, unique device identifiers.
Usage Data: Time spent on site, pages viewed, clicks, referring/exit pages.
Cookies & Tracking: We use cookies and similar technologies (e.g., web beacons, pixels) to collect information about your interactions with our Services.

C. Information from Third Parties

Authentication or login partners (e.g., Apple, Google)
Payment processors
Analytics providers
Advertising partners

2. How We Use Your Information

We use your information to:

Provide and manage the Services
Process transactions and payments
Authenticate users and listings
Communicate with you (e.g., updates, support)
Personalize content and offers
Monitor and prevent fraud or misuse
Conduct analytics to improve the Services
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. We may share your data with:

Service Providers: Shipping, payment processors, cloud storage, IT support.
Buyers or Sellers: Limited personal information necessary to complete a transaction.
Legal and Regulatory Authorities: As required to comply with the law, enforce terms, or protect rights.
Affiliates and Business Transfers: If CACHE is involved in a merger, acquisition, or asset sale.
With Consent: For any other purpose disclosed to you and with your express consent.

4. Data Security

We implement technical and organizational safeguards to protect your information:

Encryption (TLS) for data in transit
Secure storage and access controls
Monitoring for vulnerabilities and attacks

Despite our efforts, no method of transmission or storage is 100% secure. You use the Services at your own risk.

5. Your Privacy Rights

Depending on your location, you may have certain rights:

California Residents (CCPA)

You have the right to:

Know what personal data we collect and how we use it
Request deletion of your personal data
Opt out of the sale of personal information (note: CACHE does not sell your data)
Designate an authorized agent to act on your behalf

To exercise your CCPA rights, contact us at: privacy@cachemarketplace.com

EU/UK Residents (GDPR)

You have the right to:

Access, correct, or delete your personal data
Object to or restrict processing
Withdraw consent at any time
Data portability
File a complaint with a supervisory authority

Legal basis for processing includes: contract necessity, legal obligations, legitimate interests, and consent.

6. Data Retention

We retain your personal data only as long as necessary:

For the purposes set out in this Policy
To comply with legal obligations
To resolve disputes and enforce agreements

When no longer needed, data is securely deleted or anonymized.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Authenticate users
Remember preferences
Analyze site usage
Deliver tailored advertising (if opted in)

You can control cookies through browser settings and opt-out options like the Network Advertising Initiative or YourAdChoices.

8. Children’s Privacy

CACHE is not intended for users under the age of 13, and we do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data promptly.

9. International Users

Your information may be transferred to and processed in the United States and other countries. By using the Services, you consent to the transfer of your information to countries that may have different data protection rules.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new effective date. Continued use of the Services after changes indicates acceptance.

11. Contact Us

If you have any questions or concerns, contact us at:

CACHE
509 1/2 1st Ave NE
Minneapolis, MN 55413
United States
Email: privacy@cachemarketplace.com